Because the number of visitors to the Christmas Markets in the caves of Valkenburg aan de Geull continues to grow it was necessary that an analysis had to be made on the flow of visitors and the well-being of those visitors. CrowdProfessionals has performed this analysis at the request of the Major for the Fluweelengrot and the Gemeentegrot and this included the use of a simulation tool. After this analysis, additional measures are recommended to ensure the safety of visitors and to make further growth possible. The municipality and the organizers of the Christmas markets have adopted these recommendations which means that also increased visitor traffic can move safely through the cave.

We are pleased that we were able to execute this project together with all stakeholders, said Frank Wijnveld. “As far as we know, this project is unique in the world and in its kind. Worldwide, there are many caves and mines where large-scale activities are organized but nowhere is such a profound look at visitor flows and measures. Valkenburg hereby shows to be very involved with the welfare of its visitors. “